Refund Policy

We offer a 30-days money-back guarantee.

If for some reason you’re not completely satisfied with your ProNebu nebulizer, we’ll either send a replacement device or refund your money to the original payment method.

The customer is responsible for all shipping costs to return a product.

If requesting a refund because the product does not function properly, a video of the unit failing to function must be submitted in order to receive a refund. If unable to submit a video, the product must be returned at the expense of the customer before a refund will be issued.

Please make sure that you’ve carefully read the product description for our portable nebulizer machine before making a purchase.

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to